Jack’s Rewards Club
Be part of our loyalty program
The Jack’s of Fiji Rewards Club program is offered exclusively by Jack’s Retail Limited hereafter referred to as Jack’s of Fiji. The main purpose of the program is to reward our loyal customers with added benefits, incentives and privileges in recognition of their valuable support and loyalty to Jack’s of Fiji stores. By completing an application for membership of the Rewards Club program or using your Jack’s of Fiji Rewards Club Card, you agree to the Jack’s of Fiji Rewards Club Terms and Conditions. You acknowledge that you have read these Rewards Club Terms and Conditions and agree to abide by them.
We invite you to join us as a Jack’s Rewards Club Member and explore a series of luxury services, exclusive privileges, and rewards specially created for members.
Every 4FJD = 1 Point
*To view your eligible points and redeem please visit any of our downtown stores and inquire within. Points expire 12 months from the last recorded transaction date.
TERMS AND CONDITIONS
- Jack’s of Fiji reserves the right to change these Rewards Club Terms and Conditions or the Rewards Club program at any time and in any way (including our right to discontinue or change the benefits or change the expiration date of Rewards Club points earned under the Rewards Club program or to adjust the number of Rewards Club points earned for each dollar spent), as we explain further below. We will give you a notice if we end the program or make a major change to it.
- We reserve the right to cancel your participation in the Rewards Club program, in the event of fraud, abuse of Rewards Club privileges or violation of these Rewards Club Terms and Conditions.
- These Rewards Club Terms and Conditions will be governed by the consumer and trade related laws of Fiji. If any part of these Rewards Club Terms and Conditions is found to be void or unenforceable under applicable law, all other parts of the Rewards Club Terms and Conditions will still apply.
- Employees of Jack’s Group of Companies, their immediate family members and Jack’s of Fiji agents do not qualify for the Rewards Club membership program.
- You may apply for a Rewards Club membership if you are 18 years of age or above and a resident in Fiji. Only one membership is permitted per person.
- When you are approved for your Rewards Club card, you will receive Rewards Club points for purchases where the spend value is over $4. This applies to purchases from Jack’s of Fiji stores, Jack’s Little India, Rip Curl stores and Adidas Sports Performance centres.
- Jack’s of Fiji may accept or reject any application for membership for any reason.
- When you apply for membership, we will acknowledge your application but this does not constitute our acceptance of your application unless we specifically tell you at the time we make the acknowledgement.
- The agreement between us will start when you receive your Jack’s of Fiji Rewards Club membership card with our acceptance letter or the temporary slip in the application.
- Our acceptance may be subject to certain further steps being taken, for example, completion of more paperwork or providing us with more information. The processing time may take 30 days.
- Rewards Club cards are not debit, credit or charge cards, and not transferable to cash and remain the property of Jack’s of Fiji.
- You must advise Jack’s of Fiji if any personal details change (including, but not limited to, your name, address, phone number, or email). If we do not have your correct details, we may not be able to contact you about your account or send you offers or rewards, and we may also restrict operations on your account (such as redemption).
- Membership is free, but we reserve the right to charge for replacement cards.
- Rewards Points
- You will receive one Rewards Club point for every four dollars you spend in Jack’s of Fiji stores upon purchasing eligible products.
- You should present your card on all purchases of Jack’s of Fiji, Jack’s Little India, Rip Curl and Adidas Sports Performance products, even if you are not purchasing qualifying products. This is to enable Jack’s of Fiji to provide you with full benefits from the Rewards Club program.
- You will receive $25 Jack’s of Fiji Gift Certificates for every 600 Rewards points you earn.
- Jack’s of Fiji Gift Certificates may be used at any Jack’s of Fiji stores, Jack’s Little India, Rip Curl stores, XL Sports stores, Baby Jacks stores and Jack’s of Fiji Restaurants.
- We will send you information about the benefits associated with your Rewards Club membership via e-mail.
- Points are effective from the date on which we process your application. Refunded purchases will have points reversed for those specific purchase(s).
- To earn Rewards points, you must present your Rewards Club card at the point of sale for scanning at the commencement of every sale. Rewards points cannot be awarded after the sale is cashed through the register.
- There may be additional benefits for the Rewards Club members as and when decided by Jack’s of Fiji. The exact benefits and criteria for such will be decided by Jack’s of Fiji and communicated to Rewards Card members accordingly.
- Purchases made using a Jack’s of Fiji Gift Certificate will not qualify for Rewards Club points. However, if a Gift Certificate is purchased for cash from any Jack’s of Fiji stores you will accumulate Rewards Club points.
- You can redeem your points from any Jack’s of Fiji store and claim the Jack’s of Fiji Gift Certificate by producing your Rewards Club card along with photo identification.
- The redemption process may take a maximum of 14 working days within Viti Levu and 22 working days for the other Islands.
- Each Jack’s of Fiji Gift Certificate can be used only in a single purchase (a single Jack’s of Fiji Gift Certificate cannot be used at two different times).
- If the purchase value is higher than the Gift Certificate value, the balance can be paid with cash.
- Jack’s of Fiji Gift Certificates will be valid for the period stated on the voucher i.e. 6 months from date of issue.
- Rewards points will expire if there are no purchase transactions from the previous 12 consecutive months
INVITATION TO EXCLUSIVE EVENTS
SPECIAL TREATS, JUST FOR YOU
JOIN US NOW
NOT A MEMBER YET?
Simply visit any of our downtown stores with a valid photo ID and register as a member! Applicable In-store & not Online.
It is absolutely FREE!!
ALREADY A MEMBER?
Thank you for your loyalty! To view your eligibility please enquire in-stores. Ensure that your account is active to avoid your points from getting forfeited. Redeem it or retain it. Points expire 12 months from the last recorded transaction date.
For more information, please contact us by calling our customer service on 6700744; Extension No: 1378 or sending an email to [email protected] .